"Medsyn developed a Clinic Template database enabling us to standardise and organise our clinic load and appointment mix in single system. His health experience enabled him to quickly assess our needs and create a system that was fit for purpose. Craig was a pleasure to work, has provided ongoing support and delivered a very cost effective solution."
Daniel Hunt, Director, Production Planning, Auckland District Health Board
“Working with MedSyn has been a good experience - our requirements were clearly understood and translated into an intuitive system that removed significant manual auditing time and improved accuracy of reporting."
Alan Sheppard, Information Management Services, Auckland District Health Board
I highly recommend Craig and Datasyn. Craig developed a complex research database system for us with a custom interface including linkages to other databases. The process was efficient and skilful with excellent ongoing support.
Dr Jon Mathy, Consultant Plastic Surgeon, Middlemore Hospital
"Our research team have working with Datasyn now MedSyn Software for the past five years and developed three large databases over this time. We have always appreciated the support and the solution based approach this company has brought to our projects.
The work is always completed in a very efficient manner with excellent follow up service and support. We continue to recommend and use MedSyn software for our current and future database requirements. "
Charissa McBride, KidzFirst Children's Hospital, Counties Manukau District Health Board
"It is with pleasure that I provide my feedback regarding my experience working with you on developing a lymphoma database for the lymphoma unit at Middlemore Hospital. Your efficiency, knowledge and dedication made it very easy working with you on this huge and unique project. You had full understanding of the job requirements and you worked very hard to accommodate for our specific needs.
I am impressed with your knowledge around IT technology in general and database construction in particular, especially to healthcare providers. I am appreciative of your support and input towards developing the middlemore lymphoma database, and I am looking forwards to collaborating with you on further projects in the future. Best of luck and regards."
Dr. Samar Issa, Hematologist Clinical Head, Lymphoma unit, Middlemore Hospital
"Our organisation needed a specialised timesheet database for researchers to accommodate an increase in personnel and more complex workload. MedSyn Software provided a working prototype within about a week. Our specifications were all met and emerging needs quickly addressed, so that within a few weeks and after a smooth transition we had our timesheet system and could manage workflow.
MedSyn Software were proactive in designing features, such as document link-ups and access to external databases, that were not in the original specs but have provided us with heightened productivity. They have been responsive to our needs, always providing a response or solution within 24 hours."
Alain Vandal, Senior Biostatistician, Centre for Clinical Research and effective practice (CCRep)
Please accept my gratitude for the time and effort you put into developing the Health and Housing database. In particular I wish to thank you being open to my ideas, by sharing your skills, knowledge and experience, you were able to guide me and create what I believe is an outstanding database.The database will make it easier to monitor and manage the many applications that we submit to Housing New Zealand and the feedback from the team of occupational therapists has been very positive with people reporting that it is easier for them to monitor their application case loads. Many thanks again for the work that you carried out and I look forward to working with you in the future. Kind regards
Michele Naish, Operations Manager, Home Health Care, Middlemore Hospital
"Datasyn had an immediate understanding of what we required in our system and it went live in a very short time with minimal issues.Whenever we require new Services to be added it has always been done the same day.
The system has stopped all the disruptive phone calls as staff find it easy to book themselves."
Alison Gardiner, Fleet Coordinator, Facilities & Development, Waitemata District Health Board
"An existing GP practice management system was not working for us, and reporting was very time consuming - we needed something to manage counselling sessions and assessments, and to give performance and planning information to management. ClinTech was successfully developed with DataSyn quickly and within budget. The result is a fast performing, accurate system available nationwide, providing a global view of the client and a base for reporting and analysis.
Fast response times from Medsyn mean that changes are made when we want them. We wouldn't be without it !"
Graham Aitken, Business Systems and Quality Director, Problem Gambling Foundation New Zealand
Medsyn Software has worked on 2 significant projects for us...features are:
a strong and connected customer/ user focus- he gets asked to do a range of things which he designed to meet the needs of the user- not the It system. He is the first person who I have worked with in IT that listens to what you want then goes ahead and implements it- the harder the challenge- the more he seems to like it. Having said that he is good giving advice about what not to do to prevent disasters
always delivers on time and within the arranged budget.
all the clinicians love working with him- nothing is too much trouble.
he has designed amazing systems that deliver what the user wants brilliantly.
the quality of his work is stunning- and I am happy to provide examples of it- he has designed complex systems that can be used easily by beginner operators and It guys.
any work outside of his expertise - he identifies and helps us find the appropriate person.
I would unconditionally provide support for any work that they choose to do
Gilli SinclairProject, Manager, Counties Manukau Distruct Health Board
I would hereby like to recommend Medsyn for the development of a database for our service.We came with a request for a database to record all patients who have acute hand and upper limb surgeries operated on through our service. We had designed a coding system to record these and Craig used this to create a customised database to meet our needs.
This has been fantastic for our service as it has provided us with a method to record data which was previously being lost, and it means that in future we will be able to identify patients who have had specific injuries or procedures.Craig was very professional to deal with, and extremely efficient and I found him easy to communicate with. He always responded to emails promptly and followed up on what he said he would do. I was impressed that he managed to translate our ideas into a database which we could use, even though my own understanding of Access databases is basic.I would definitely recommend him for this type of work, and would use his services again if we needed future database development.
Shirley Collocott, Hand and Upper Limb Research Co-ordinator, Auckland Regional Centre for Plastic Reconstructive and Hand Surgery, Counties Manukau District Health Board
"The Contract database is an integral part not only for contracting but a valuable information source for provider contact and geospatial data. We have worked with Medsyn for more than 8 years and they have always been responsive to our changing needs and offered efficient, practical and flexible solutions."
Ling Lui, Northern DHB Suppport Agency
"I would like to acknowledge and thank you for the excellent job you did on our access database. You have really upgraded it into a useful collection and reporting system. I know that you have been really approachable and helpful in ironing out any concerns and reporting issues.
You have streamlined the system which I know has already saved a lot of time and effort. Many thanks"
Teresa Shapleski, Nurse Consultant, PDRP, Waitemata District Health Board
"Medsyn has provided a range of services to CCRep over the years most particularly in the area of database development. Typically, these have been Access databases used by clinical investigators who are performing research and audit studies collecting demographic information, clinical data from patient clinical records, laboratory data and other clinical information. Where possible, they pre-populated fields from other hospital databases to minimise workload. Our clinical investigators are grateful for the service provided and there have been no complaints.
Their fees are competitive."
John Baker, Clinical director, Centre for Clinical Research and effective practice
"Medsyn has provided various Microsoft Access-based applications for Fertility Associates that have needed to evolve to meet changes in practice and regulation in the exacting area of assisted reproductive technology. Many of these changes have been finicky and have required a good understanding of how staff need to use the application – we have also found them to be responsive, patient, and proactive in finding simple but robust solutions. In the end the value isn’t how flash the application is, but how well it works day to day and how quickly you can make changes when needed. "
John Peek, Fertility Associates
"‘AMS is a solid foundation for contract management. It works well as a “one-stop-shop” option, drawing information from different sources into one, accessible area. The reporting options have proven very useful. Recommended’.
Simon Warbrick, Contracts Manager, Planning and Funding, Auckland District Health Board